Personal Data Protection Policy

1. The SIM Group

1.1 Members of the SIM Group comprise Singapore Institute of Management, Singapore Institute of Management Pte Ltd and the SIM AEC Pte Ltd which offer programmes and services under SIM Membership and Professional Development, SIM Global Education and SIM International Academy as well as Platform E.

2. Notification

2.1 In the course of your dealings with SIM AEC Pte Ltd, SIM AEC Pte Ltd may be required to collect, use and/or disclose personal data about you. This may arise when you register, participate or attend as a member, student or participant of a course, seminar or workshop, or in the course of SIM AEC Pte Ltd's provision of services to you.

2.2 Personal data means data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which an organisation has or is likely to have access. Personal data may include personal information such as (but are not limited to) name, age, credit card number, residential address, mobile or residential telephone number, personal email address, photograph(s) or video image(s) of an individual.

2.3 In view of the regime of the Personal Data Protection Act (PDPA) 2012 coming into effect on 2 July 2014, SIM AEC Pte Ltd is seeking your acknowledgement of and agreement to the terms and conditions in relation to collection, use and disclosure of personal data, as set out in this Policy. To find out more about PDPA, you may visit the Singapore Personal Data Protection Commission's website and the Frequently Asked Questions (FAQs).

3. Purpose Limitation

3.1 The amount and the type of personal data collected from you: -

a. will be limited to that which is necessary to fulfil the purposes identified;

b. will be used, handled and processed by SIM AEC Pte Ltd reasonably, fairly and lawfully; and

c. will be retained for such period to fulfil the purposes identified or as is necessary for legal or business purposes.

4. Purpose

4.1 Your personal data may be collected, used or disclosed by or on behalf of SIM AEC Pte Ltd for the following purposes in connection with the processing of your queries in respect of events, programme briefings, programmes and/or services provided by SIM AEC Pte Ltd:

a. to process and/or attend to your query relating to education services, programmes offered by SIM AEC Pte Ltd and/or other related or ancillary services provided by SIM AEC Pte Ltd; to respond to your query and provide you with the relevant information relating to educational services, programmes offered by SIM AEC Pte Ltd and/or other related or ancillary services provided by SIM AEC Pte Ltd

b. to provide you with relevant information relating to the subject matter and/or areas of interests indicated in your query;

c. to send you SIM AEC Pte Ltd's marketing surveys, feedback and evaluation forms in connection with your SIM AEC Pte Ltd experience.

4.2 During the course of your participation or attendance at events, functions or programme organised or held by SIM AEC Pte Ltd, photograph(s) or video image(s) of you may be taken or recorded for news and publicity purposes relating to the legitimate interests of SIM AEC Pte Ltd. By participating in or attending the same, you agree for SIM AEC Pte Ltd to collect, use, reproduce, publish, adapt apply or otherwise deal with the same in any medium and format (whether in their present, adapted or modified form) for the said purposes.

4.3 SIM AEC Pte Ltd may receive and record information on our servers from your browser (including but not limited to your IP address, cookie information) when you browse or search on SIM AEC Pte Ltd websites. Although browser sessions may be tracked, individual users will remain anonymous.

5. Protection and Security

5.1 SIM AEC Pte Ltd respects and understands the importance of protection of your personal data. SIM AEC Pte Ltd deploys appropriate security arrangements and technological measures to safeguard and protect your personal data.

6. Access, Update and Correction

6.1 You have the right to request access to, update and/or correct any personal data provided by you and/or held by SIM AEC Pte Ltd

6.2 If you wish to access, update and/or correct your personal data, you will have to follow the procedures listed.

6.2.1 Your request to access, update and/or correct your personal data, you will have to follow the procedures listed.

a. Email

i. To facilitate processing, the subject header of the email should be entitled 'Request to Access /Update /Correct Personal Data - PDP'

ii. Your Name (as it appears on your NRIC /Passport) must be provided

iii. Send the email to dpadmin-aec@sim.edu.sg

b. Post

i. To facilitate processing, the subject header of the email should be entitled 'Request to Access /Update /Correct Personal Data - PDP'

ii. In your letter, your Name (as it appears on your NRIC /Passport) must be accurately and legibly provided

iii. Post the completed letter to SIM AEC Pte Ltd at the following address:

Platform E

SIM Management House

41 Namly Avenue

Singapore 267616

Attn: Ms Lee Yoke Leng - PDPA

Deputy Data Protection Officer

6.3 Upon the receipt of your request to access /update /correct your personal data, SIM AEC Pte Ltd will inform you of the receipt of request within 7 working days from the date of receipt of your request. At the same time, SIM AEC Pte Ltd will seek to verify your identity, the image on which you are identifiable and inform you of the administrative follow-up (if any). SIM AEC Pte Ltd will make the appropriate correction as soon as reasonably practicable, unless it is satisfied on reasonable grounds that the correction should not be made. For the request to access of image(s), SIM AEC Pte Ltd will contact you to facilitate the explicit indication of the specific image(s) within 7 working days from the date of receipt of your request.

6.4 Upon your written confirmation (may be via email) of the image(s) of which access is requested, SIM AEC Pte Ltd will process the request and provide you access to the image(s) within 21 working days from the date of receipt of your written confirmation. A reasonable fee may be imposed for the provision of a copy of the image(s).

7. Withdrawal of Consent to the Collection, Use and/ or Disclosure of Personal Data

7.1 Individuals who wish to withdraw the consent given to SIM AEC Pte Ltd for the collection, use and/ or disclosure of personal data will have to follow the procedures listed.

7.1.1 You have to notify SIM AEC Pte Ltd of your intention to withdraw your consent

7.1.2 Your notification of withdrawal of consent must be sent to SIM AEC Pte Ltd via:

a. Email

i. To facilitate processing, the subject header of the email should be entitled 'Notice of Withdrawal of Consent - PDP'

ii. Your Name (as it appears on your NRIC /Passport) must be provided

iii. Send the email to dpadmin-aec@sim.edu.sg

b. Post

i. To facilitate processing, the subject header of the email should be entitled 'Notice of Withdrawal of Consent - PDP' 

ii. In your letter, your Name (as it appears on your NRIC /Passport) must be accurately and legibly provided

iii. Post the completed letter to SIM AEC Pte Ltd at the following address:

Platform E

SIM Management House

41 Namly Avenue

Singapore 267616

Attn: Ms Lee Yoke Leng - PDPA

Deputy Data Protection Officer

7.2 Upon the receipt of your notice of withdrawal of consent, SIM AEC Pte Ltd will inform you of the consequences of your withdrawal of consent within 7 working days from the date of receipt of your notice. At the same time, SIM AEC Pte Ltd will seek your confirmation of your withdrawal of consent and inform you of the administrative follow-up (if any). For the withdrawal of consent on image(s), SIM AEC Pte Ltd will contact you to facilitate the explicit indicate of the specific image(s) within 7 working days from the date of receipt of your notice.

7.3 Upon your written confirmation (may be via email) of withdrawal of consent, SIM AEC Pte Ltd will cease (and inform its data intermediaries, if applicable, to cease) to collect, use or disclosure your personal data within 21 working days from the date of receipt of your written confirmation. In the case of image(s), SIM AEC Pte Ltd will cease (and inform its data intermediaries, if applicable, to cease) to use or disclose the specific image(s) based on the following:

a. Hardcopy version - after the current hardcopy prints have been exhausted

b. Electronic - 21 working days from the date of the individual's confirmation

8. Updates and Variation

8.1 SIM AEC Pte Ltd reserves the right to update and vary this Policy from time to time as may be necessary. The updated of varied version will be posted on this webpage. Please check this page regularly for any updates or variations.

 

Last updated 21 May 2019